ITS Management Darlinghurst Casino Rewards Darlinghurst has received a lot of negative feedback from past employees. Yes, it’s fair to say that sometimes,disgruntled employees leave negative comments about past employers. However, I doubt this is the case here with ITSM Digital.

What folks don’t know is, ITSM Digital paints itself as a highly successful, international Multimedia Company. However, that’s a complete fabrication of the trust. In fact, it’s a 99.999% lie.

Instead, ITSM Digital is a front for over 28 online casinos operating illegally in Darlinghurst Australia. Worse, these unconscionable-hucksters at, are scamming the Australian online Seek employment listings, to acquire staff to work in these illegal Australia online casinos.

In keeping with their online casinos, who frankly have over a 20 year history of scamming players, retroactively changing T&C’s to avoid paying casino winnings, and committing numerous unethical and frankly, at times, actions which could easily be considered criminal fraud.

Yes ITSM Digital Darlinghurst (aka, et al) has, it seems, little to no respect for the truth.

Negative Aspects:

  • Some employees have criticized the company for its poor management and high turnover rate.
  • There are complaints about micromanaging and a lack of investment in employees.
  • Some employees feel that progression within the company is more of a popularity contest rather than based on merit.
  • There are also concerns about the company’s HR department, with some employees feeling that they do not provide adequate support. There’s also rumours that no-one in the HR department of ITSM.Digital holds any tertiary qualifications, in relation to Human Resources etc., etc. – ITSM Digital BS

Payments Administrator and project coordinator (Junior)
Darlinghurst, Sydney NSW
Administrative Assistants (Administration & Office Support)
Full time
Posted 14d ago
More jobs from this company

Full time – Permanent Role
Monday to Friday / 8.30am to 5.30pm work hours with 1hr lunch break (working hours can be discussed and can be flexible by 30 mins for the right candidate.
Necessary training provided
Small, fun & supportive team
Fun vibrant company culture with relaxed dress code
Office based role and situated in a conveniently located in Darlinghurst (close to public transport, pubs, restaurants, gyms, etc…)
Option to have a WFH day every week after 6 month probation period ends as well as occasional extra FH days when needed.

Due to the rapid growth of our business (online casinos), we are looking for a super star to join our organization as a Payments Administrator and project coordinator (Junior). You will be trained and mentored by a senior team member and within a short period, it is expected that you will be confident and capable enough to perform the primary functions of this role on your own.

About the role

Processing daily customer (casino player) payments
Investigating and responding to customer payment queries (casino players wanting to know why they have not be paid)
Requesting traces and recalling payments
Escalating & liaising with payment service providers about payment issues (for their online casinos)
Integrating new payment methods and processors into our business (illegal casinos in Darlinghurst Australia)
Project and stakeholder management (internal and external) – (ITSM Digital illegal online casinos)
Front and backend testing including troubleshooting and technical support (online casinos operations)
Product, feature and processes improvement & documentation ( illegal Australian online casinos)


Strong communication abilities
High level of organisation and time management
Proactive, outgoing personality with keen attention to detail
Ability to manage multiple projects
Capability to work independently
Strong problem-solving abilities
You should be someone who is innately curious about how things work and who is constantly asking questions about this area of our business and thinking of ways to improve things.
You won’t be a software developer but you will have a firm grasp of software concepts e.g. you will understand conceptually what an API does and how data flows between systems.

For the right candidate, ITS Management can offer excellent benefits including a competitive salary package, on-site gym, free barista coffee, frequent catering; and the opportunity to work for a market leader with ongoing growth and career opportunities. The suitable candidate will be given the opportunity to work with a great team in a fun, easy-going work environment that places a big focus on social activities and company sports.

Past employees (and there are many) state these benefits are mostly all carrot-dangles. Given the history of (aka ITSM Digital Darlinghurst), ruses like these – it is business as usual. Here are a handful past ITS Management employees, who, all pretty much paint the same picture. ITSM ( is a front for illegal online casinos.

Team Leader
Former employee, more than 5 years
You work for a major offshore online gambling company. Sneaky business practices that feel very morally wrong. Dealing with drunken, mentally broken gambling addicts.

Customer Service Representative
Former employee, less than 1 year
Hours are bad HR IS THE DEVIL the company is constantly getting sued by Ontario gaming commission.

Anonymous Employee
Former employee, more than 1 year
This is an evil online gambling business masquerading as a marketing business. The 2 owners are unconscionable hucksters. Nothing but parasites trading on people’s weakness.

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