BetUS is not a Rival white label casino but was listed in our rival casinos warning page. A while back I was contacted by the affiliate program director of BetUS. She was concerned that BetUS was listed in the online casino warnings. After reading here response and doing some searches I couldn’t find anything against BetUS so I removed the casino from the Rival casino warnings page.
However, I’ve since found CasinoMeister has received a complaint (dated 8’th October 2010) by a player that BetUS is using baited bonuses to scam deposits and not pay winners. BetUS Bonus Baiting Winnings Confiscated.
What really annoys me over and above dodgy casinos pulling scams on players, is employees of casinos writing me comments about how great their; in this instance how fantastic the Rival BetUS is. When in fact, it’s any but!
As of the 19’th October 2010 I adding BetUS to the our Rogue Casino List. For those that are interested here is the comment I received from the Affiliate Program Director of BetUS.
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Hello there,
This is Erin Xxxxx – Affiliate Program Director for BetUS. We came across this post concerning Rival white label casinos and I wanted to take a moment to clarify our relationship with Rival. I understand the need to keep affiliates informed of rogue casinos and unethical behavior but I would appreciate it if you could please remove us from the grouping deemed ‘white label’.
After 15 years in business, BetUS excels not only at acquisition, conversion and cross-promotion we are also an industry leader in loyalty and retention. With an experienced in-house L & R team dedicated to rewarding and retaining each unique segment of our clientele; and a department of industry experts committed to successful and uninterrupted processing; it shouldn’t surprise you that we opted out of a full support model when we partnered with Rival.
• BetUS Casino is not a white label casino. Our exceptional 24/7 customer support is in-house
• BetUS Casino does not use Rival’s fraud services or processing and therefore is not subject to Rival’s processing issues
• BetUS does not make adjustments to affiliate accounts for progressive deductions.
• BetUS features the best-converting processing of any Rival licensee
• BetUS is proud to offer affiliates the very best in player retention and loyalty programs that are second to none|
• BetUS is one of the most recognizable and trusted brands in gaming.
Thank you for taking the time to read this comment. If you have any further questions, please don’t hesitate to contact me.
Best regards,
Erin Xxxxx
Affiliate Program Director
BetUS Sportsbook, Racebook, Casino & Poker Room
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Thanks for the SEO help there Erin. I’m sure that will make your day!